Refund policy

Return Policy

As a small-batch, handcrafted skincare business, every product we create is made with intention, care, and high-quality natural ingredients. Because of the personal nature of skincare and the time and energy it takes to make each item fresh, we’re unable to offer refunds or returns at this time.

We understand that skincare is personal, and what works beautifully for one person may not for another. That’s why we’re always here to answer your questions, offer guidance, and help you choose the right products for your skin before you order. Your satisfaction means everything to us.

If your item arrives damaged, defective, or there’s an issue with your order, please contact us within 7 days of delivery and we’ll be happy to make it right.

Thank you for understanding and supporting a small, thoughtful business—it allows us to continue doing what we love and sharing it with you.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.